Account & dashboard
Connections
Every session, with how it went.
The session log: who connected to what, when, and how the picture behaved.
| Column | Tells you |
|---|---|
| Connection | Which app reached which computer. |
| Path | Direct or relay. See direct and relay. |
| Started | When it opened. |
| Latency | Delay it reported. |
| Loss | Packets it lost. |
Reading it
- Lots of very short sessions to one computer usually means something is dropping, not that someone kept connecting. See it keeps dropping.
- High delay on one computer only points at that computer's network.
- Relayed sessions all from one place means a firewall there.
"Not reported"
Some numbers come from the app during a session. An older build, or a session that ended abruptly, can leave one blank. It means missing, not zero. Update both ends.
What is not here
What was on the screen, what was typed, or what was copied. None of that reaches the service. See what is collected.