RealFrameDocs
Connecting

Open a session

Pick a computer, connect, and read the status dot.

Sign in, and your computers are listed with a dot next to each one. Pick one, press Connect, and its desktop opens in a window.

The list

What you seeWhat it means
OnlineRunning, sharing, ready. Connect.
OfflineOff, asleep, no internet, or not sharing.
MissingNever linked to this account. See Devices.

A computer that is on but shows offline usually never had sharing turned on. See sharing a computer.

The status dot

The toolbar has one dot. Its colour is the fastest thing to read.

DotSaysMeans
Cyan, pulsingConnectingFinding the computer, swapping keys.
Green, steadyConnectedDirect, full speed.
Amber, pulsingOn relayWorks, but going the long way. More.
Amber, pulsingReconnectingThe link dropped. It is rebuilding.
RedDisconnectedThe session ended.

Green and still is the only one that needs nothing from you. A pulse means the app is busy fixing something.

Ending it

Press Disconnect, or close the window. The far computer stays on and keeps running whatever you left open.

One at a time on Free

Free allows one session at a time. Close the first one to open a second. See plans.

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