FAQ
Short answers to the questions people actually ask.
No. Both computers reach out to the coordinator, which introduces them. Nothing incoming is needed.
No. Sessions are locked between your two computers and the service never has the key. See what is collected.
No. Two computers, one session at a time, no card, no expiry.
No. Sharing is a separate switch that starts off. See sharing.
Yes. The macOS download installs both apps: RealFrame to connect out, and RealFrame Host to share this Mac. macOS asks for Screen Recording and Accessibility first. See macOS.
Not yet. Copied text crosses, files do not.
Not yet.
Not today. A computer with two screens sends its main one.
Usually resolution and colour settings, not speed. Lower the far computer's resolution, use Sharp text, and switch to 1:1. See picture quality.
Your network blocked a direct path, so it goes through a middle server. Slower, but it works. See direct and relay.
No. Set computers you want to reach to never sleep.
It reconnects on its own and nothing on the far computer closes. See it keeps dropping.
Not on Free, which allows one session. Paid plans allow more.
Yes, though mobile networks usually force a relay, which caps the picture. Lower the resolution and it stays fine.
Yes. Free for personal use. See self-hosting.
hello@realframe.io. Include both systems, both versions, and what colour the dot was.